Effective Date: April 23, 2025 | Last Updated: April 23, 2025
Welcome to Vertrouwen Synch! These Terms and Conditions (“Terms”) govern your access to and use of our website (https://vertrouwensync.com) and the services we offer. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services immediately.
1. Acceptance of Terms
By using our website or engaging our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement. These Terms apply to all visitors, users, and clients of Vertrouwen Synch.
2. Services Provided
Vertrouwen Synch specializes in digital marketing and technology solutions, including but not limited to:
- Branding & Creative Services
- SEO & Content Marketing
- Social Media Management
- Paid Advertising (including Google Ads management)
- Website Design & Development
- UI/UX Design
We reserve the right to modify, update, or discontinue any service at any time with reasonable notice to active clients.
3. User Responsibilities
By using our website and services, you agree to:
- Provide accurate, current, and complete information when requested.
- Not use our services for any unlawful, harmful, or unauthorized purpose.
- Not attempt to gain unauthorized access to any part of our website, servers, or systems.
- Not engage in any conduct that could damage, disable, or impair the functionality of our website.
- Respect all intellectual property rights associated with content, trademarks, and materials on our website.
- Comply with all applicable local, national, and international laws and regulations.
4. Payments & Billing
- Payment terms will be clearly specified in the service agreement or invoice before work commences.
- All fees are quoted in the agreed currency and are subject to applicable taxes.
- We reserve the right to suspend or terminate services in the event of non-payment.
- Third-party costs (e.g., advertising budgets, domain registrations, platform subscriptions) are separate from our service fees and are the client’s responsibility unless otherwise agreed in writing.
5. Refund Policy
Refunds are governed by our Refund and Returns Policy, which is incorporated into these Terms by reference. In general:
- Refunds may be issued if a service has not been initiated or if we fail to deliver the agreed scope of work.
- Completed and delivered services are non-refundable.
- Paid advertising budgets and third-party platform fees are non-refundable.
- Refund requests must be submitted within 30 days of payment.
6. Intellectual Property
All content, graphics, logos, code, and other materials published on this website are the intellectual property of Vertrouwen Synch, unless otherwise stated. You may not copy, reproduce, distribute, modify, or exploit any content from this website without our prior written permission.
Upon full payment for a project, clients receive rights to the final deliverables as specified in their individual service agreement. We retain the right to display completed work in our portfolio unless the client requests otherwise in writing.
7. Advertising & Third-Party Platforms
When managing advertising campaigns on behalf of clients (e.g., Google Ads, Meta Ads), Vertrouwen Synch acts as an authorized agent. Clients acknowledge that:
- Campaign performance depends on multiple factors outside our direct control, including platform algorithms, market conditions, and competition.
- We do not guarantee specific results, click volumes, lead numbers, or return on ad spend (ROAS).
- All advertising activity will be conducted in compliance with the respective platform’s policies, including Google Ads policies.
- Clients are responsible for ensuring their website, products, and services comply with applicable advertising platform policies.
8. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis without any warranties, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific outcomes from our digital marketing services.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Vertrouwen Synch shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — our website or services, even if we have been advised of the possibility of such damages. Our total liability in connection with any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference and explains how we collect, use, and protect your personal data, including data collected via Google Analytics and Google Ads.
11. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content, privacy practices, or policies of third-party sites and accept no responsibility for them. We encourage you to review the terms and privacy policies of any third-party sites you visit.
12. Termination
We reserve the right to suspend or terminate your access to our website or services at our discretion, without notice, if we reasonably believe you have violated these Terms or any applicable law. Upon termination, all provisions of these Terms that by their nature should survive will continue to apply.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Punjab, India.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.
15. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Vertrouwen Synch
D-268, Phase 8B, Industrial Area, Sector 74,
Sahibzada Ajit Singh Nagar, Punjab 140307, India
Email: info@vertrouwensync.com
Phone: +91 6230087531